Frequently Asked Questions

General

Take a look through our existing itineraries for inspiration before calling or emailing us. We will take some relevant details and then design the perfect trip for you. It may require a few tweaks but we will supply a great itinerary and competitive quote. Once you are happy with the holiday and price, we will send a booking form and take a deposit off you. You’ll make further payments until the entire trip is paid for and then, about a month before you leave we will post you one of our awesome road trip packs which includes a tailor-made itinerary and all your tickets/vouchers. Enquire now 

RouteTrip USA was formed to provide British travellers a chance to experience authentic North America. Sure, you can take a trip to Las Vegas and drive to Los Angeles or visit the Deep South but at RouteTrip USA, we have an in-depth knowledge and can give you a full, detailed and tailor-made itinerary. We will put you in great hotels, based upon your budget, desired rating or our recommended accommodation.

Yes, RouteTrip USA Ltd hold an ATOL license which means that from the moment you pay your initial deposit any package bought through us, which includes a flight element is financially protected. In the unlikely event that we stop trading, the CAA will ensure that you can either continue your trip unaffected if you are already on holiday or give you a full refund if you have yet to travel.

Yes! Although many customers love our standard itineraries, we love making bespoke trips either by adapting one of our existing trips or planning a new one from scratch. Let us know as much information as you can and we’ll be delighted to plan a trip for you.

We normally ask for a 10% deposit for the trip, although you may need to pay more if the trip is imminent. We often offer a low £100 deposit when you are booking a long time in advance.

Unless otherwise stated, you will get a package holiday comprising of all flights, hotels and car hire. You will usually also get airport lounge passes for your outbound journey, with our compliments and of course our road trip pack which includes all your flight, hotel and car hire vouchers, a detailed itinerary and, if driving Route 66 you will receive the fabulous EZ66 book which is a turn by turn guide to help you keep on the Mother Road.

International Flights: Seat upgrades, early seat allocation, luggage over the airline allowance are not included in our price.
Domestic Flights: Hold luggage is usually not included in the price and is payable on check-in. This is not included in our price.
Car Hire: Fuel, additional drivers, extras requested at the rental desk and any damage/excess are not included.
Hotels: Sometimes a small local/tourist tax will be payable on check-in. Some hotels will also charge a "resort fee” on check-in
Food: Other than breakfast, which is sometimes included in the hotel rate, meals are not included in the cost.
Activities, park entrance fees and any additional items are not included unless we have specifically booked and itemised this for you.

Of course! Our address, opening hours and a local map are in the Contact Us page. We would be delighted to discuss your holiday ideas with you and even look at maps and pictures with you. We do ask that you call or email in advance to make an appointment.

Flights

As with hotels and cars, we obtain the best deals we can to provide a competitive package for you. We often use British Airways, American Airlines and Virgin Atlantic depending on routes. If you have a preference for a particular airline, please let us know. We use airports throughout the UK, although in many cases there will not be direct flights.

Of course. Please let us know which class you prefer and we will quote accordingly. Once the flight is booked, it is not always possible for us to upgrade you and may ask you to speak to the relevant airline to discuss.

As standard most our our international flights have the usual allowance of one carry-on bag, one additional personal item and one 23kg case, all subject to the airline size restrictions. Some airfares may not include luggage or meals (and we will advise you of this before booking). If you have a domestic US flight, these usually do not include a luggage allowance and this is purchased separately at time of check-in.

This is normally available during online check-in through the ticketing airline’s website. Online check-in usually opens 24 hours before your flight. It is usually possible to select a seat before this at an additional cost.

Please let us know if you have any specific medical or dietary needs as we will pass this information on to the airline.

Your passport should be valid for the full duration of your stay. You don’t need any additional period of validity on your passport beyond this. All children must have their own passports.

The Visa Waiver Programme allows most British Citizen passport holders to visit the USA on holiday for up to 90 days and is valid for two years. This is known as an Electronic System for Travel Authorisation (or ESTA) and should be completed at least 72 hours before travel. You will usually get a response within seconds, although it can take longer. There is no need to use a third party to do this, you can complete the form yourself for your entire party. There is a nominal charge for this. For more information, and to apply online, visit the official ESTA website: https://esta.cbp.dhs.gov/esta/

Car Hire

Normally, unless otherwise requested we will quote for a mid-size car, which is a small family car, insured for one driver with unlimited mileage. Some rentals will include zero excess and/or additional drivers

Generally, if you collect a car in one city and drop off in another there will be additional fees payable to the car rental firm to cover the cost of relocating the car afterwards. We will always include this additional cost in any quoted price.

This varies from state to state. Please let us know how many drivers you’d like for the vehicle and we will obtain a quote for you.

Of course! We can quote for most types of vehicle and there is a drop-down menu on our booking enquiry form. We cannot guarantee a specific model, but we can select vehicle types such as Luxury Saloon, SUV, People Carrier or Convertible.

Currently you can only choose modern cars. The car will be a low mileage, newish vehicle. If you select a convertible, you will usually have the option of a Mustang when you arrive at the rental desk. Please be aware, however that not all rental centres have convertibles (such as Chicago).

We are not able to pre-select exact models. We can book a full-size car for you, however you would need to ask the rental desk for the specific model on arrival and we would not be able to guarantee availability.

Most car rental companies will allow drivers between 21-25 and 70 or over to rent vehicles, although there is sometimes an additional charge for this. Please let us know if the driver is in these age ranges and we will obtain a quote.

Our car rentals come with the basic insurance that you are required to have. Sometimes the rental will include zero excess and often the rental desk will offer you additional insurance upgrades or breakdown cover. However it is usually cheaper to take out a standalone policy here in the UK for this additional cover. We do not sell such policies, but can point you in the right direction.

All per person prices (pp) shown on this website are based on two adults sharing. RouteTrip USA and RouteTrip are registered trademarks of RouteTrip USA Ltd. *Subject to availability and refundable deposit required