We are continually monitoring the ever changing situation around the Coronavirus (COVID-19) can assure all our clients that their safety and well-being is our utmost priority. We understand that you may have concerns about a holiday you have booked with us or perhaps one that you are thinking of booking.
Please find below the answers to some of the questions you may have. You can also find out the latest USA specific travel updates from the UK Government here
RouteTrip USA are working closely with our travel partners to relax some of our usual contract terms. If you book your holiday with us between now and 30th June 2020 for travel up to the end of 2020 you will, if required be able to rebook your trip to either the same or alternative US destination up to 60 days prior to departure. In such cases we will not charge any additional administration fees.
The new holiday dates must be within 12 months of your original dates and the cost of your trip may be different depending on seasonal demand in which case we may need to increase or decrease the cost of your trip accordingly.
If you are due to travel within the next 3-4 weeks, we will contact you to discuss your options. These include postponing your trip or choosing an alternative USA destination if practical. We are contacting clients in departure date order; if we have not been in contact with you yet, please bear with us.
If your trip is more than 4 weeks away, we will be in contact nearer the time to discuss your options.
If you are booked to travel during 2020 and your holiday is more than 4 weeks away, it is currently considered as still going ahead. If this changes, we will be in contact with you nearer the time.
If you feel that you do not want to go to the destination please contact us and we will discuss your options with you. These may include postponing your trip to another date, we will not charge any additional administration fees and will work with our travel partners to try and minimise any financial penalty. Of course you will be able to cancel your trip in accordance with our terms and conditions although cancellation charges are likely to apply. In this instance, we would recommend you contact your insurance company to find out if you can recover any of the costs.
Here is some general advice on helping to protect yourself from the Coronavirus whether you are in the UK or abroad.
- Wash your hands frequently using soap and hot water, especially after coughing or sneezing and before eating or drinking.
- Where soap and water is not available you should use hand santiser gel to disinfect your hands.
- Avoid touching your face, eyes, nose and mouth with unwashed hands.
- Try to avoid close contact with people who appear unwell.
The safety and well-being of our clients is our utmost priority. In these cases we always follow FCO advice, find out the latest information from the Foreign and Commonwealth Office (FCO) here
All per person prices (pp) shown on this website are based on two adults sharing. Where hotel ratings are shown, these are US ratings, half stars are rounded up to the next full star. RouteTrip USA and RouteTrip are registered trademarks of RouteTrip USA Ltd. *T&Cs Apply. **Subject to availability. ***Refundable deposit required